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  • Gems not working

    I am no longer able to get gems anymore from perticicular episodes anymore it won't let me play for gems anymore I don't know why on my friends account it will let them but not on my some help please x

  • #2
    If you submit a ticket to our support team, they'll help you get to the bottom of this!

    Comment


    • Sylvia_l
      Sylvia_l commented
      Editing a comment
      Thank you soooo much, how do I do that ?

    • AshlynnA
      AshlynnA commented
      Editing a comment
      Just follow the link in my comment and you'll be taken to a form to fill out!

    • Sylvia_l
      Sylvia_l commented
      Editing a comment
      Thank u , on the form I have to fill out what is meant by chat name ?

  • #3
    And also do you know when they will get back to me and if so will they email me or just resolve the issue I sorry I'm asking so many questions 😕

    Comment


    • AshlynnA
      AshlynnA commented
      Editing a comment
      They will get back to you via email, I believe!

  • #4
    Oh no I didn't put gems not working I put my name by accident

    Comment


    • AshlynnA
      AshlynnA commented
      Editing a comment
      Feel free to re-submit the ticket then; it'll be okay!

  • #5
    Ok thank you sooo much you have helped me so much

    Comment


    • AshlynnA
      AshlynnA commented
      Editing a comment
      No problem! I'm here to (and always happy to) help!
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