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Writer Portal Sound Samples Don't Work

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  • Writer Portal Sound Samples Don't Work

    I can't hear a large portion of the sample music and sound effects when I'm writing in the Writer Portal. I've seen a previous topic like this, but it never got a solution. I've tried resetting things and avoiding certain sounds as was suggested, but it's not changing anything. I'm referring to the small play buttons in the sounds list that play the sound listed. Some will work, but most wont, even if I restart my browser.

  • #2
    I experienced this issue before, then I realized that it's all related to your internet connection. Make sure it's strong enough!

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    • LTea
      LTea commented
      Editing a comment
      We are out of the way, but we're also on BT fibre optic broadband, and my browser is top brand. so it shouldn't be a problem, as I'm on full bars.

  • #3
    If tortilla's suggestion doesn't do the trick, be sure to submit a ticket to our support team and they should be able to help you out!

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    • #4
      What browser are you using? Microsoft Edge probably won't work.

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      • LTea
        LTea commented
        Editing a comment
        Oh, I've already contacted support team, and switched my browser to Chrome, so things are working now. Thank you for replying anyways! ^-^
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