24.40 to 24.60 feck up

Report a Bug Mobile Creator Bug
1

So…

I tried to go from the comfortable 24.40, to, ooh, look at me 24.60.

Worst weekend of my life. I lost everything. The last few years. 3000+ hours.
I had the full 24.40 experience. Everything was open. I, stupidly, thought it might be an easy upgrade. But no. I had to remove 24.40. And then install 24.60, became you cant just upgrade it like normal people. And thats when it all went to shit.
I had a user id and password. Im not a noob. But it didnt work. It just refused me. Time and again. So i tried to roll it back to 24.40, and that didnt work either. I was losing my shit at this point. 3000 hours for nothing? All i had was a user id and password and they meant nothing

I had to start again. From the very beginning. This sh*t needs to stop.

This ridiculous “work it out as you go along” user id and password dosent work. I tried it, multiple times, believe me. I tried so hard not to lose the past few years. And then, i gave up.

So yes. After 3200 hours playing this pos. Im starting again, apparently.

You need to learn from choices.

2 Likes
2

Do you mean the random username and password that lives in the Settings section of the app?

I think you have to go through the long-winded processes of contacting support.

2 Likes
3

As if they would help. And yes. I have my username and id. And 3000 hours of pointless shit i probably shouldnt be doing. I work in IT. Their going to tell me they cant fix it.i did everything to try and fix it. I rolled back to 24.40 ffs. And my phone lost that save as well…

4

Can you get to the profile section and log in with your Google account?
I’m sure I’ve tried that system username and password before and that didn’t work.

1 Like
5

Unfortunately not. I’ve always used the user id/password system and it’s never failed before.

I’ve lost over 3000 hours of gameplay at this point.

Screenshot_20231001-151636_Game Launcher
Screenshot_20231001-151636_Game Launcher720×1600 167 KB

6

Am i heartbroken, having spent so long and lost so much? Yes. Is their anything i can do about it? No.

You devs need to learn from choices. Save to facebook. Or something. Your user id/password system does not work.

7

And lets not mention ive heard nothing from customer support…

8

How many can say they’ve done 3000+ hours? Probably a handful. If that.

So. Do i start again, from scratch, hoping it wont go to shit again after ive spent another 3000 hours playing it, or do i just cut my losses now?

9

And again. Noone from the devs. Ive literally poured my life into this. Who else has 3200 hours ffs.

10

Its not a fake. Its fact

11

Screenshot_20231009-204120_Game Launcher
Screenshot_20231009-204120_Game Launcher720×1600 165 KB
help me ffs

12

I think i deserve it

13

Literally just contact support and open a ticket instead of complaining on here.

2 Likes
14

When you contact support they typically respond within 24hrs, however it can take longer especially if you send a support ticket on Friday then you could be waiting until Monday Tuesday, I’ve had to wait upto a week at times for any support, you gotta give them a chance to get to you…

You can’t expect them them to respond right away…

1 Like