Access my original Episode writers portal

I need to recover my original account on the writers portal but the email I signed up with was hacked . And I had Google shut it down. Is there any way that I can get my writers portal with my stories living a nightmare and Discovery on it please help

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Have you sent a support ticket? I assume you tried to log into the portal with you old password/email and it didn’t work?

Maybe Episode Team can help because I can’t think of anything on the writer/creator side that you can do.

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@MrsJenniferEpi you should submit a help ticket like ColeCatalyst suggested! The team would be more than happy to help you :smiley:

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I just did Thanx again :relaxed::smiley: I love you both

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Thanks sooo much I just love you and Sydney

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Aw, you’re so sweet. Hope it gets sorted out for you. :slight_smile:

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Me too. . Bc it took me a year and a half to get the first 3 chapters written and live on episode

Well I guess they didn’t understand what I was asking. But I will try again

Maybe explain that you’ve lost access to that email because it was hacked and that you are trying to get into the account associated with the email address (yourname @ gmail. com) but are unable to reset your password the “normal” way because the email address itself no longer exists. Then ask that a link be sent to your new working email?

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I will surely give it a go​:kissing_heart::smiling_face_with_three_hearts::heart_eyes::relaxed:

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thanks for solving this problem.

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They couldn’t help but it’s ok

Aw, well that sucks. Sorry you couldn’t get back your work.

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I had a friend video my original story so I will take it from there

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