Any idea on how this can be fixed

Okay…my friend was reading a story on episode and she get to a point where the story was zoomed, she has been trying to zoom out in other to see the full view but it’s not working.
Meanwhile the author didn’t add any zoom on the story, so how can I fix this

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She doesn’t know what she pressed, somehow the story got zoomed

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try and add in your script just in case it happens again
add in the scene @zoom reset

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This will happen when you click too fast, that’s why a lot of stories with advanced directing and/or zooms say “tap slowly” they give this as a warning to avoid this problem.

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