Any idea why my cover has been rejected?

Creator's Corner Art Resources
,
1

image
image1620×725 166 KB

Last week, I uploaded my new commissioned cover for review and I was so excited for it…
Then episode pull this card on me🙃

The cover was hand drawn, even the background was drawn by the artist… She removed the watermark so I wouldn’t get pulled up with that…
They were based off my episode avatars (all I gave the artist, no muses) so they aren’t based off celebrities.
There are knives in the cover but that doesn’t break guidelines (my current cover has a knife in it too and that is approved and that was months ago)
So when I received the email, I sent episode a support ticket literally 10 minutes later explaining that it was commissioned, and sent them my conversations with the artist, emails of the artist sending the sketch and the finished product, as well as the invoice she sent me to pay for it.
It’s been 6 days and I have heard absolutely NOTHING from episode… It’s very disheartening when I KNOW this doesn’t break guidelines but here I am no further forward than I was a week ago.

Do the image review time usually take a week or more to get back to people? Just curious… I’m so anxious about it all.

Any help appreciated :two_hearts:

4 Likes
2

Yes, sometimes they even take two weeks or more to respond. :see_no_evil:
Their response time greatly varies especially now because they’re going through entries, but since you’ve provided them with all of the information you possibly could, it’s likely they’ll approve the cover for you once they see your ticket unless your artist has traced or something (not saying they have, but sometimes that’s why they get rejected).
I don’t think you have anything to worry about though. :blush: I’m sure they’ll get to you within another week or so.

1 Like
3

Oh wow really? That seems like such a long time, it’s probably just my anxious self thinking that though😂

I can’t possibly send them any more proof than I have done so I hope their response will just ask me to reupload it for approval… best case scenario :upside_down_face::sweat_smile:

Oh I doubt she traced it tbh, but I did actually message her making sure but she said no so fingers crossed they will get back to me soon😭

Thank you for responding :two_hearts:

1 Like
4

No worries! (:

5

It’s kinda hard to tell you why when we don’t know how it looks

6

I didn’t want to post it as I was waiting for it to be approved before I show it but I can send you it privately?

1 Like
7

I’ve messaged you. :relaxed:

1 Like
8

Can I see what it looks like? I might be able to figure out why :thinking:

1 Like
9

Can you pm it to me? I may figure it out

1 Like
10

Can you pm what it looks like?

1 Like
11

I will add it onto this thread, saves me dming all of you haha :two_hearts::two_hearts:

12

Added to the post☺️

1 Like
13

I don’t think you have anything to worry about. I uploaded my new cover and an art Scene, both handdrawn by me (so it’s not traced or anything) and both have been rejected for the same reasons as yours. I sent a support ticket and after a week I got the message that it was a mistake and they finally approved it :slight_smile:

2 Likes
14

Okay that gives me a little bit of hope yet :sweat_smile::sweat_smile:

Thank you for responding! I am feeling very anxious as I’m on day 6 of not hearing anything so I was beginning to wonder if it actually does break guidelines :weary::joy:

1 Like
15

I’m taking the cover back off now, I want to keep it as secret as possible until it gets approved.

Thankyou for the people that took the time to respond and suggest things :relaxed::relaxed:

I’m praying it gets approved and it was a mistake… fingers crossed :sob::two_hearts::two_hearts:

16

for the record, the cover is beautiful :slight_smile:

1 Like
17

I agree! The artist is very talented! Thank you so much :relaxed::two_hearts:

1 Like