It’s saying there’s a server error, does anyone know what the problem is?
have u tried refreshing your page then upload the overlay again?
I did that and it didn’t work
what browser are u using?
I tried Chrome and it didn’t work there either
Chrome always works. Hm exit out of tht art catalog then go on a new tab n open the art catalog back up n try uploading the overlay again if it doest work submit a ticket to team.
Did that also, no luck
send a ticket to the team.
That’s the one
Moved to Report a Bug Writer’s Portal. Please submit a help ticket to our support team, they’d be happy to help.
Hi I had that problem too and even sending ticket didnt helped. But I have found solution. I do create overlays in GIMP and when exporting it there are variations of settings and as it seems some of them vere causing it… When I exported withozt change overlay was not accepted even it was png… But I just always reset to default settings and with this my overlays are accepted… I do not understand in detail what causes the problem but if the reason is the same as by me try to change the setings.
I got the same problem and also used GIMP. Your method works! Thank you so much