Anyone knows why the screen goes black and how to fix it?

[Bertha]

My script it’s ok (I mean zoom reset and everything, so it should show up) but this happened before, when a background changes, suddenly the screen goes black.
I tried adding a narration bubble and it does the same thing. I restarted my computer and everything…

[_Ingrid]

Maybe the background has only 1 zone?

Try @cut to zone 1

[Leva1]

Hii…
Before adding the new background add a zoom reset otherwise the new scene will contain the previous zoom…for example

**KRISTEN** 

The nurse? Yeah…
@zoom reset
INT. HOSPITAL_1ZONE

[Bertha]

I have a zoom reset already

[Bertha]

I will try that!

[Bertha]

Didn’t even notice I put cut to zone 2, thank you so much!!

[ssea.episode]

Maybe you used the wrong name for INT. HOSPITAL_1ZONE.

[Bertha]

Thank you, it was already fixed!

[ssea.episode]

Oh, ok!

[Bertha]

@Sydney_H Could you close this?? Thank you so much!!