App crashes when I reset my story

I made a topic like this months ago and hoped it’d resolve itself but it still kicks me out the Episode app whenever I reset my story progress

Anyone have a fix to this? Ive contacted Episode months ago and they weren’t any help and said it could resolve after they release their next update, and of course it hasn’t

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Hey I found out it does the same and it’s better to just use navigation and go to the episode / scene you want to look over .

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I’ve experienced this as well, and I submitted a support ticket about it, and then Episode later fixed it. But, if you’re having this problem, then I suggest that you submit a support ticket about it.

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I find often if you are are viewing on writers portal On your phone and you click to exit to go back, the site shuts down

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I did send one to them when it first happened, but they kept suggesting the next update they released would fix it, but it never did- do you know what Episode did to fix yours?

Ive never experienced that surprisingly, it only crashes when I reset the story

Thanks for the tip I’ll give it a go but only reason I dislike using it is because it makes my macbook overheats and it sounds like a helicopter about to take off :sob:

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Then maybe try it on your phone or another device if u have one .

Same problem I’ve sent support ticket still having it :pleading_face:

Doesn’t often it, but if I’ve been reading it for a while it does

Update: nothings changed :skull:

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Any update on it ? :((

Ugh I hate when that happens .

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Idk that you’re allowed to share their responses publicly. You might want to re-read the bottom of the email to make sure you won’t get in trouble for it.

I haven’t used the app in months so it sucks that this is an issue. Hopefully they’ll figure it out soon.

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Unfortunately nope it’s still the same :sweat_smile::pensive:

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Ahh thank you! I had completely forgotten and removed it immediately

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All good, I’d just hate to see you get in trouble over an issue that’s clearly on their end. :slight_smile: