App is crashing all the time


#1

Hey episode community. I’ve been running into a problem for quite some time now. My app keeps crashing before I even make it to the loading
screen about 5 seconds into launching the app it
crashes. I have tried everything but nothing has
worked. This has been going on for a few weeks now and I’ve even tried deleting the app and re-downloading it. Please help.


#2

Do you have enough storage on your phone? :thinking:


#3

Yes, I have plenty of storage !


#4

The internet may be too slow


#5

I don’t think so, because everything else works just fine and I used to go on the app with no problem and I haven’t changed my wifi ever since. I’ve even tried using it at other places like restaurants, friend’s houses and still nothing do I don’t think it has to do with the internet.


#6

File a ticket in pocket gems. They will solve your problem


#7

Submit a Ticket/Request


#8

Closing due to one month of inactivity :slight_smile:


#9