App keep crashing


#1

My app keep crashing since last Thursday. If I delete it and download it again, will I lose progress with all my stories?


#2

No, try it hun


#3

Just login in again when you redownload it again


#4

I don’t think the just log in works for apple though to retrieve your account. I think you’ll need your generated by Episode username and password to retrieve your account on an Apple device.


#5

That’s right!

So before deleting:
Go to your settings:

And then take the Username and PW


#6

@Kaja774 if your app is already having issues it’s safer to submit a ticket to our support team before doing anything else :v:t2:


#7

#8