App keeps crashing?


I’m pretty sure this has something to do with my old save not being able to get restored, the problem is I want to make a new account, but episode isn’t letting me in… I tried restarting my iPad multiple times, deleting and redownlading, even trying to download it on another’s device and it doesn’t work. Whenever I redownload it, it loads up until the very end and then stops. Once I attempt to leave the app or turn my iPad off, it crashes. I really want to fix this problem and start again but it’s been going on the entirety day…


Hello @BriannaD, this is Sydney the Moderator and we welcome you to the Episode Forums.

If you’re having trouble with the app, submit a help ticket and our support team will be more than happy to help you! :wink: