App not loading. Keeps saying upgrade


#1

I have just bought a new phone. Honor Play. And everytime I open the app it has a pop up saying I need to upgrade but when I click it just stays on the loading screen. I’ve sent a ticket but wanted to see if any advice on here.


#3

How do you do that?. They told me to turn my phone on and off etc which I have done and no luck.


#5

The same thing is happening to me. I have no clue how to fix it.