App not loading. Keeps saying upgrade


I have just bought a new phone. Honor Play. And everytime I open the app it has a pop up saying I need to upgrade but when I click it just stays on the loading screen. I’ve sent a ticket but wanted to see if any advice on here.


How do you do that?. They told me to turn my phone on and off etc which I have done and no luck.


The same thing is happening to me. I have no clue how to fix it.


If it is not solved yet, Can you go to play store and click on update under Episode app? @Abs1