App not loading

I am totally new to Episodes. I’ve downloaded the app a few times and it never gets past the first loading screen. Since it’s never opened I have no account info to share. I’ve checked for updates, checked the settings on my phone and unistalled and re-downloaded the game. Do I give up? Frustrated…!

I also emailed a month ago explaining the issue and never heard back!!

I have the same problem…

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6 days and no help :frowning: