I just joined the app and it said to accept policy rules so I did. After this I logged into my google account because I was logged out for some reason and once I did my favorites board with all my stories reset and none of my favorites were in the file. So then I started to read pitch perfect and was about 4-5 episodes in and shut off my phone. I get back on the app and it tells me to accept policy rules again so I do then relog into my google account and my pitch perfect episodes were all reset and my tickets were gone as well.
If anyone else is experiencing this please let us know in this thread as well as submitting a request at the link that @Purple_Ghost provided. Thanks!
Closing due to one month of inactivity 