Approved Backgrounds not visible in Preview

Please help me with these problems. My Approved Backgrounds aren’t showing in Writer Portal’s Preview. This is so Annoying . :rage::angry:

Have you tested it on the app? Does it show up there?

have u refresh the page as well?

yes I have, but no change at all

Yes I have checked my phone. Same problem there

try signing out then log back in, if it doesnt work then submit a ticket.

Will you please tell me how can I submit a ticket? And whom I need to submit? I have zero idea about this.

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https://forums.episodeinteractive.com/t/a-guide-to-filing-a-support-ticket/95469?u=lanafrazer_episode

Thank you so much.:blush:

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:+1:t3:

Moved to Report a Bug Writer’s Portal since this seems to be a bug. Make sure to check out our Forum Tutorial for more info about where to correctly create topics, and feel to PM me if there are any questions. :wink: