Ya, it’s like they really don’t give a sh*t smh.
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It’s not like you can even email them because all you get is the same response or no response at all. I just downloaded the app on my old phone and a new profile. I’m not loosing all my passes.
I love episode its just so frustrating, been trying to get into other apps but they don’t seem to be as immersive or as good as episodes.
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I traded in my old phone so I can’t even use another device smh 
So my question is, did you load your profile onto your old phone or just create a new profile from scratch?
I just created a new profile from scratch so I don’t lose all my stuff on my main one on my main phone. I keep playing while waiting for them to pull their finger out and sort the unlimited passes.
It seems to satisfy my need to use the app for now but it’s not the same anymore
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It’s unfortunate that we have to go thru all this just to have access to a feature they’re being greedy about, that they know we want smh.
Don’t think you’d lose your stuff if you load your profile, but you may not get the offer if you do 
so I guess you are better off doing it the way you’re doing it 
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Yeah I will just save my passes on my main account until they sort their shit out.
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I’m kinda now wondering if it has to do with the type of system you use cause my Samsung phone doesn’t have the unlimited passes but I did use my family Apple tablet for the app and it did have the unlimited passes
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Interesting maybe I’ll check out that theory on my mom’s iPad
You see i tried the app on my Ipod and it wasn’t offered to me. I think it’s done based on your location
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So I’m in Ireland and my unlimited passes have been gone for a few months now… about 3 or 4 months… it’s an absolute pain😭 I’m so annoyed about this. Constantly checking my phone and tablet but they just don’t seem to be coming back.
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Yes Im in England and im having the same problem
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im in US and im experiencing the same
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What side of the United States are you on I’m from Kentucky
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East coast, im in NYC
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I am having the same problem and I have been buying them since I started episode 5 years ago. I sent a email to them and all I got was they send them out to others in the community. I’m hoping the next app update will give them back to me.
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I’m East Coast also, Connecticut. Mine has been gone almost 2 months now, since Dec 1st.
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Mine are still gone. I think they have taken them away completely tbh
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Honestly I still don’t understand why they would take them away it’s frustrating and it makes the app not the same anymore
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Hello 
… Saw this topic and l was glad that l wasn’t going through this nightmare alone! This is so wrong, leaving us hanging like that. Been so used to refilling the unlimited offers even before the end of 30days.
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Yes mine too… So sad 
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