Are you facing also the same problem?

Hi, everyone! I hope you are all doing well :blush:
So, I am not sure if you have read the topic @Tory made about the new update that it will be only available for few players.
I was selected and I found it amazing completing surveys and playing other games to earn shards.
But today, when I opened the Episode App, it got removed and not only that.
Now, I cannot even watch adds to earn shards.
This situation is rather sadly, and if it’s possible, @Tory, I would like to get some answers about this, since I cannot earn shards.
Like why is this happening? And I would like to know if there are and other people facing the same problem as me.
And please, @Sydney_H, correct me if I had put it on the wrong category :sweat_smile:
I hope you all have a good day/evening/night.
Take care,


My shards for some reason only appear when I do book club activities or read stories.


Moved to Episode Fan Community. Make sure to check out our Forum Tutorial for more info about creating topics, and feel free to PM me if you’ve got questions. :smiley:

@ChristinaCh this may be a glitch, so you should definitely contact support with a help ticket :grin:


Thank you, @Sydney_H, for putting my topic in the right category, and I will definitely submit a ticket to the Support Team.
Could you also close the topic, @Sydney_H?
I don’t know how to do that just yet :sweat_smile:
Thanks in advance, and have a good day/evening/night :smiling_face_with_three_hearts:

1 Like

Closed by OP request :smiley: