Backgrounds don't appear properly


#1

Hey,

I made backgrounds myself and they have been approuved but they won’t appear properly on the screen. It remains black (on the preview screen and on phone / iPad).
Do you know how to fix this ?
Thanks !

Morgane


#2

i think it should be approved before you publish your story :woman_shrugging:


#3

Hey @morgane.writes!

Newly uploaded backgrounds do sometimes take a while to appear. If you wait for a while and keep refreshing and saving your story it should be just fine :two_hearts:


#4

Also, make sure you didn’t cut or pan to the zone higher than the background is.


#5

Aw, thank you so much !!! :hugs:


#6

Thank you for your answer !!


#7

They have been approuved, I just needed to wait and keep refreshing and saving my story actually :slight_smile: