Bald character problem

One of my characters is bald and in the portal everything is fine, but when I preview it on the app it gives them hair (Updo Pony Wavy Long, Warm White). I think it’s only my problem because in another story it works fine, but is there a way I can solve it?

1 Like

Have u tried saving your work, shutting down the tab your using then re-opening it? (:

2 Likes

Well the problem is not in the portal/computer, because there everything works just fine (the previewer in the Edit Character shows the character correctly), but in the app. And yes I’ve tried closing and reopening it

2 Likes

Have u tried shutting down the device you’re using the app on? Then restarting that? (:

1 Like

I’m trying it now!

Okie, let me know if it works (:

1 Like

nope, it’s still wrong

!!! it changed
I don’t know what I did but it now is right

thank you for your help tho :blob_hearts:

1 Like

You’re welcome (:

1 Like

@Sydney_H can you please close this? Thank you!

2 Likes

Closed by OP request. :smiley: