Banned on app but not on portal

So recently i got banned on the app for using hacked gems, now i didnt got banned on the writers portal, does this still mean i can write my stories without using the app or not?

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No because if you try and publish your story you won’t be able to because your banned on the app so technically… Yes

But my stories are still up and i can re-publish them also, i did try and it worked but idk if it’s any bother to continue?

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Idk if you want to do it it’s up to you🙈

You can try republish but it won’t work.
Unless you send a ticket requesting to be unbanned with a valid reason then I’m afraid not.
(I doubt they’ll unban you due to what you did though.)

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@NICK
@Episode

Could you help plz?

They can’t do anything about it if it’s based on the app.
They won’t remove the ban unless there is a valid reason, which I don’t think there is.

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So will she be able to publish stories?

It depends.
Usually when a user is banned from the app, they cannot have access to their writer portal and publishing stories etc.
So I don’t really know if they’ll allow it or not.
Hopefully yes, if not then it’ll result in having to start afresh and making a new acc.

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Ok, I got it

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Whoever is banned will need to submit a ticket to the support team if they would like to discuss this further. The forums are not the place for this. Sorry :sob: