Can someone explain this black screen to me please?

Hello guys,
I’m working on my story and I Thought I was sure how to put in a background, it shows up in my portal on my laptop, but when I review it on my phone, I’ll see the dialog, but no characters, no background, all I see is a black screen. Can someone tell me what is happening here?

see where the arrow is, from there all I’m getting is a black screen

I think it’s because it’s still in review. Maybe once it’s approved, it will show up on your phone.

The control room background has since been approved and even that one is showing up either.

Use @zoom reset and see if that fixes your issue.


That’s what it was, thank you so much! :heart: :heart: :heart:

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