Hi! Since yesterday, I cannot see the various text formatting (bold, italic, animations) on the app previewer, while they are seen on the portal’s previewer. I don’t know if that’s the case for just my mobile, or it would be same for others too. I can only see the colour change formatting.
Attaching screenshots :
This is the code for a dialogue
It won’t fix it for you but the more we complain the more they’ll hopefully see how important it is and might focus on fixing it more. That’s just my hunch though. But I suggest you do send one in.
Now I’m facing the same issue (Android as well). Did a support ticket help?
@Emma_episode_03 They kind of misunderstood my issue, they thought there’s something wrong with my Writers Portal. I’ve reiterated the issue and waiting on a response.
I agree with @rebecca.stories, you should definitely put in a request.
Unless you’re really detailed and you remove all forms of doubt from it, they’re going to respond like that yes. And if you’re detailed they’ll say it’s a known issue yada yada off the bat. Idk they’re annoying regardless.
Lol yes they do that too. I think it depends on their mood, how many they’ve tackled in a day already, and the time. The higher their ticket count for the day the less they’re inclined to actually read before copy pasting one of the responses. It’s really unprofessional regardless. That should not influence job performance.