Submitted a ticket 2 hours ago, tried again, still nothing
Me too just tried then nothing but can access on my phone
WHAT THE:
Exactly the same happens with me.
Iām annoyed.
Yeah, I submited a ticket 2 hours ago too and still hasnāt got an answer from the Episode Team.
guys be patient it will be fixed, just need to wait a little more.
I know, but I really wanted to work on my story. So itās quite hard to wait, but thatās the only thing I can do for now.
ik ik, dont worry, itāll be fix in no time then u can get back to writing.
Well, I hope so. I wanna try the new clothes on my characters soooooooo muuuuuuuuuccccccchhhhh!
Iām having the same problem and now that I have some free time I canāt even work on my story
Mine is still not working:
Hi how much longer do you think its been hours
Is any ones working yet?
I just checked on mine and it still wasnāt working, and the episode finally emailed me back like 11 hours later with troubleshooting that I had already tried. Maybe theyāre still working on fixing it?
Did the troubleshooting work
Thatās exactly what happened with me, they sent me a reply and i tried everything that they said and itās still not working.
didnt work for me either
Some of it was the troubleshooting from their help page, I had tried it this morning and it didnāt work then either. But I tried it again and still nothing.
mineās working again, Episode send me an e-mail back.
Mine still not
hi everyone ! i i sent in the ticket and this was the response i received, personally, disabling my web extensions was the way i got it back working
Thanks for writing in! Iām sorry to hear that you are encountering this issue. I would like to encourage you to try some of the following steps to resolve this issue.
- Try clearing your web browsers cache, history and browsing data. You can learn more at this link
- Turn off or disable your browser extensions.
- Try using a different web browser. The Writer Portal works best on Google Chrome.
- Try to sign out completely, fully close your browser, reopen it, and sign back in.
- Try using a different laptop or desktop computer.
Thanks for your help. Please let me know if you have any questions.
- For more information on Episode stories, updates, or just to meet other players, be sure to check out our forum! https://forums.episodeinteractive.com/