Can't Load Profile on App

[KRPHDrama]

This happened recently when I opened the app, and please help me with this problem. What’s going on?

[EpisodeGirl]

Do you have data or Wi-Fi!

[Jeremy]

Looks as though it is an internet connection issue. Try again using wifi and/or mobile data. If that still doesn’t work try using a different network.

[KRPHDrama]

I have WiFi at home, Maybe I could try with mobile data. If not, I’ll do both.

[EpisodeGirl]

I’m sorry itwon’t work

[Jeremy]

@KRPHDrama any luck? If not, feel free to submit a ticket to our support team who will happily help you with this Sorry for any inconvenience.

[KRPHDrama]

I already submitted a ticket, but the good news is, after I tried connecting through my mother’s WiFi tether, Episode did load well. I’m afraid it’s the shoddy DSL we’re using at home’s the part of the reason why I couldn’t connect smoothly, whether I see this message or the Timed Out screen.

[KRPHDrama]

It’s OK.