Hi! I was trying to go on the episode app just a couple minutes ago, but every time I try, I get kicked out. The screen just freezes and then kicks me out. I have tried to restart my phone as well as closing down the app and open it again, but nothing works. Are anyone else facing the same problem?
Hello, I used to have the same problem. At first I reset my phone but that didn’t work so I deleted and re-downloaded the app.
Didn’t you lose all your progress though-
Well I had an account so I just lost a chapter or 2 which i read nothing serious tho.
You don’t lose your progress if it’s saved to your Apple ID thingy.
If you have an Android I don’t know how it works though
Yeah I think that is how it works
Also does anyone know why episode tells me that i am missing } but actually have it at the end of the choice ?
Can you maybe send a screenshot
It happened to me a few times in the past!! I just send a message to the episode team and they fix it
It is telling me that i can’t embeled media post or something ?
Thank you I just did the same thing
Will do! Thank you.
No problem
You mean like a support ticket
Yeah I forgot what it was called
Alright, haha thank youuu
No problem lmao
Hey! If you’re still experiencing this issue, our team has a set of instructions from Google below that may help you resolve it and get back to reading!
Here’s how to do it:
- Navigate to Google Play Store app
- Search for Android System WebView
(https://play.google.com/store/apps/details?id=com.google.android.webview) - Select the “Update” option
- Repeat these steps for Google Chrome (https://play.google.com/store/apps/details?id=com.android.chrome)
That should resolve the problem and let you get back to reading!