Can't restore from gmail


#1

So I had an android that the screen broke and I cant see anything on the screen, and I got a new android, but I go to restore from gmail and it lets me click my email and then goes to a black screen. I’ve submitted 2 tickets and got no responses. Help, I just want my stories back


#2

I’m sure Episode has some type of code you can enter to transfer to a new phone. I’ve used it many times and it works, you should try it!


#3

I have tried. They even looked for my email and couldnt find nothing


#4

Hmm I have this same situtation where I was able to log in before but now I can’t anymore. I still got my progress etc on the device. I don’t know why it’s like that but try to email Episode directly if other solutions don’t work.:thinking::confused: https://pocketgems.zendesk.com/hc/en-us/requests/new