My characters aren’t appearing in the mobile previewer, and occasionally I can see them in the web previewer. I have tried checking spot directing, changing zones, switching layers, removing and replacing the characters. Nothing works. Does anyone know how to fix this? Is this a glitch? Can it be solved if it is? I want to get my chapter out as soon as possible, but I don’t want to release it if the characters aren’t appearing.
I’ll advice you to send a support ticket
How would I do that?
Never mind, I found out how. Thank you for your suggestion
hox did you do to make them appearing please ?
Actually, I didn’t do anything. After I sent a support ticket, they asked me to send them a screenshot, and when I went to do so, everything was working just like normal.