so basically my large cover image is only 757KB but when I tried to upload it as my cover it said that it was over the limit of 1.0MB so I got one of my friends to compress the image and now it is only 190KB but apparently it is still over 1.0MB and I don’t know what I am supposed to do
any ideas? any tips? anything? please help me
to completely make sure its the right size, i suggest downloading an app that allows you to pick your background size (like ibis paint X)
Thanks but I didn’t make it an artist made if for me and I am RUBBISH at editing pictures
Do you have any other ideas?
you could just save the picture and upload it yourself on ibis paint - you dont need to have drawn it yourself
if you’re having trouble you can send me the art and i can put it the right size for you xxx
Thank you so so so much hun
so i put it in but it seems as if its already 966x642 which is the large cover size
I know that what it said for the artist but episode says it is 1.17MB which doesn’t make sense
It’s not just you, mine is doing the same thing.
Even a pic 499x332 with resolution 65 is too big. This is… like, a major problem.
Try uploading in png format I just tried it and it worked
i saved it in a png format though…
you know when i cropped it for you, and it still didnt work, i put it in a png format
The person who edited it for me put it in png and it worked
Episode is WEIRD
Please submit a ticket and attach the image that is giving you the error. The team will def look into it for you. Thanks!