Tish
November 14, 2019, 9:40am
1
Hi loves, I was wondering if anyone else has experienced this before.,
I have a 5th story in the portal with some of chapter 1 done, but I can’t view it on the app in the create section.
I’ve turned off my devices, tried reinstalling episode, forced shut downs on the app, on both my iPad and iPhone.
Does anyone have any idea what I could try next
Do you only have 1 chapter?
If so, you actually need to have 3 chapters completed with at least, I believe 400 lines in your scripts.
Even with 1 chapter you should still be able to view it.
1 Like
@Tish I’d submit a help ticket to the support team, they’d be more than happy to help.
Tish
November 14, 2019, 11:12pm
6
Yeah I have always been able to view just one chapter!
Jubels
November 14, 2019, 11:18pm
7
this happened to me! it was mainly because i was using an un-approved bg or overlay at the beginning of the chapter
1 Like
Tish
November 14, 2019, 11:23pm
8
I’ll try removing the background! I don’t have one unapproved!
Jubels
November 14, 2019, 11:23pm
9
alright, lmk if that doesnt work
1 Like
Did that work? I’m having the same issue and wondering why I can’t see my story either.
Tish
December 1, 2019, 10:46pm
11
Yes it did work!! You need to take away any un approved BGs and overlays! I’ve not had this issue before but for some reason i did this time!
1 Like
Tish
December 1, 2019, 10:47pm
12
Girl I’m sorry I forgot to reply! I got distracted being able to write again
It did work! Thank you so much!
1 Like
Jubels
December 1, 2019, 10:50pm
13
thats great! and no problem
Jemma
December 2, 2019, 4:42am
14
This is actually not the case anymore Episode put in an update that doesn’t allow your story to appear until you have 3 chapters with 400 lines each, it will only appear if the story was created before the update went live. I’ve linked the response I got when requesting as to why I could see some stories and not newly created ones.
All episodes have over 400 lines? because I sent a ticket to ask why i couldn’t see my story in the app to test it.
Hi Jemma,
Thanks for writing in. Mobile Creator has historically had issues with displaying stories that have fewer than 3 chapters completed. Recently, there was an update released that made it so any new stories with fewer than 3 chapters will not display in the app, although stories that don’t meet this requirement that were written before this update still appear.
For the t…
1 Like
Well this is gonna be a problem for me because I have 3 BG’s in reviewing and over 25+ overlays I uploaded overnight. Tis’ gonna be a long wait.
At least now I know why it isn’t in Create.