Create on mobile app


For some reason i can’t create characters on the mobile app with the create a story feature. I’ve checked to see if the app needed to be updated and it doesn’t. Can anyone tell me what could be wrong?


@Jeremy @Sydney_H


Sometimes my characters glitch too. When you create then does it say it was unable to upload/ create them or something or just not give you the option?


Yes! It’s been like two days of it doing that


I’d say you have two options

  1. Redownload app
  2. Submit a ticket to episode for help.


That happened to me. Sadly I just had to keep trying and eventually it let me create them normally. You should probably submit a ticket.

Ticket link.


Yea I’ll do that thank you!