Hi.
I’ve had this problem a couple of times lately and so far I’ve failed to find a way to fix it.
Some of the overlay’s I’ve uploaded tend to not work in the app, even though they work perfectly in the web previewe. They don’t even work after they’re approved.
I’ve tried several diferent methods, like erasing, re-upload, new name etc, but to no avail. I’ve even tried remaking them and saving them anew, if it’s something wrong with the file, but not even that helped.
All my overlays are all in PNG-24 format, and less than 700KB large.
I haven’t really cared that much about it up until now because the overlay’s effected were used in stories that wasn’t up for publication, and I was hoping it would be fixed by the time they were, But I’m trying to get the story I’m working out now up on the app before the deadline of the H & V contest (in the run or not - haven’t decided) but I can’t as long as my overlay’s not working.
And I know I’m not the only one who’s experienced this problem. Please have a look into it.
<3