please can support answer my ticket? i can give you the support id if you can PM me
I have lost the most recent data whilst reinstalling the app. I used the restore from gmail option and then via password following a factory reset and my last month’s progress has gone. Please can you contact me to get this restored asap
My app is up to date
My internal storage was formatted so there’s an abundance of space
Unrooted, stock device
Game is on internal, storage.
my partner, an android know-it-all saved progress via screen shot of password and tried restoring via gmail too following a factory reset and says there is no reason why this shouldnt have restored properly