Did anyone else get a reply to their support ticket yet?


#1

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#2

I know what u mean it is slow but they do reply
@episodereaderfan


#3

how long did it take you to get a reply


#4

It can take a little bit for them to get back to you as there are many more users of Episode then the amount of people in the support team. Thanks for your understanding.


#5

I did few hours ago :relieved:


#6

@episodereaderfan it took me about 5-10 days


#7

lucky how long did you have to wait


#8

Don’t worry about it, they’re probably just busy. I’ve sent multiple support tickets and got replies for all of them the day after. They’ll get back soon! :smile: