Did anyone else get a reply to their support ticket yet?


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I know what u mean it is slow but they do reply


how long did it take you to get a reply


It can take a little bit for them to get back to you as there are many more users of Episode then the amount of people in the support team. Thanks for your understanding.


I did few hours ago :relieved:


@episodereaderfan it took me about 5-10 days


lucky how long did you have to wait


Don’t worry about it, they’re probably just busy. I’ve sent multiple support tickets and got replies for all of them the day after. They’ll get back soon! :smile: