DISCUSSION: Stories That Violate Guidelines


#122

Write to them tomorrow again. That’s what I did. They did the same to me and didn’t take my story down once I fixed what had to be fixed. They took about 2 days to respond but they can take up to 3 days.


#123

Thank you for the solace :sweat: You’re right about the tickets- it all depends. I’m just hoping that this is true:

:pray::pray::pray:

@Maria.StoryWritter By “write to them”, do you mean send a ticket? Or respond to the email again? Either way, I’ll definitely be doing something tomorrow if I don’t hear from them (just to be 100% sure) :sweat_smile:


#124

I had to wait for a new background to be approved (and that definitely took longer than 2 days lol) but since I responded within that time period they were fine with it. They also took over a day to get back to me after I responded the first time.


#125

Respond to the email.


#126

I don’t think you should worry about this after 3 hours :slight_smile: They surely have a lot of “issues” going on and also I don’t know where you live, but when I reply to the support team I usually receive the feedback only the following day, probably because of the different time zones.
I see that you posted this 16 hours ago, so if you still haven’t received any reply and this makes you anxious, I think it’s completely fine to write another mail asking if they received the previous one, just to be sure.


#127

I’m shocked by this one day, especially as you had many scenes to revise. A few months ago I was asked to fix only one short scene and I got 3 days…
Did you manage to finish everything on time?


#128

I did. ^-^


#129

They replied to me this morning; I’m in the clear :raised_hands:

That was so scary though hahaa, I went to sleep preparing for the worst :joy: