Does anyone know how to fix this?

Report a Bug Mobile App Bug
1

Hi there!
Since the disappearance of the profiles on the app, I can’t open the Episode app on my tablet anymore (see screenshot)… When I deleted the app, I had access to the app again. When I logged in with my account, I had to close the app and then I got the same message again! (see screenshot).

Screenshot_2020-03-19-17-48-11
Screenshot_2020-03-19-17-48-11800×1280 381 KB

I don’t know what to do anymore. There are no updates available and when I tap on ‘update’ as option, nothing happens.

If you have a (possible) solution, please tell me! I prefer reading on my tablet, so I was a bit sad that I couldn’t go on Episode anymore on my tablet :cry:

Thank you and have a great day! :heart:

2

send a ticket to team.

2 Likes
3

@Lilistar link for the help ticket if you need it! :smiley:

1 Like
4

When I had that issue, I deleted the app, then reinstalled it, and it worked

1 Like
5

Unfortunately, that doesn’t work for me. I tried it multiple times, but nope.
But thank you anyway and glad that it worked for you!

1 Like