# don’t know what to do it’s not letting me get passed some chapters bug


#1

I’m trying to read 3 books I’m getting so far then it just goes off saying internet connection it’s not my internet connection. I can read other books.


#2

Hello @Spoons01, sorry to hear about your issue. Go ahead and submit a help ticket to the support team, they’d be glad to help you! :smile:


#3

You can also try connecting to a different network and see if you still experience this. Chances are it might be your internet/network.


#4

Hi!! I have been facing the same issue and episode isn’t replying when I raised the ticket! Cannot get past some chapters making the app crash!


#5

The best thing to do is to wait for the team to respond to your ticket. This time of year it can take a little bit due to heavy volumes. Thanks!


#6