Entire progress gone


#1

Not sure if it’s a bug or not but all my story progress is gone, including the diamonds and extra passes. It was all gone when I logged into my google account on the app, so I inserted the recovery data I got when I logged in, but it’s all still gone. Is there a way to get it back? Because it sucks to re-read stories with many chapters. Especially without the extra passes that I paid for :\


#2

Hello @Gyatso, sorry to hear about your issue! :frowning: Try submitting a help ticket to the support team, they’re always happy to help! :smiley: