Episode app being problematic. uninstalled and re installed, opens for a new user but does not open when trying to recover my past account


#1

My episode app is not going past the loading page. i uninstalled it and it opened as a new user but when i went to login or restore using my google account it does not go past the loading screen.
please help


#2

The best thing to do at this point would be to submit a ticket to our support team who can walk you through this. Hope this helps!