Okay, this problem has been happening for a while. But I decided to ignore it. My episode app has been glitching. Before whenever I would open it would never save my progress and it would be really glitchy. And after that happened it wouldn’t even let me read stories. Now, this is what happens
Did you make sure the app was updated? Idk if that is the problem but maybe what it is.
Yeah I checked the app store a few times.
I don’t know then sorry wasn’t much help! 
Moved to Mobile App Bug. Make sure to check out our Forum Tutorial for more info about where to correctly create topics. 
In regards to the glitch, could I have the number of the ticket you submitted? Thanks 
It’s 1199298. 
@lilannawrites, thanks for getting back to me! Go ahead and submit a new ticket detailing the issues you’re having, and the team will be happy to help you. 
Okay!
I can’t file the support ticket because I can’t get onto my app so I can’t get the support id.
No problem! Just leave 6 question marks instead.
