Episode app has not been working for months

Kn_laaa09 · July 6, 2020, 10:24pm

Everytime I go to the app it crashes. It has been like this for months already. What’s the issue?

AlexandraD · July 6, 2020, 10:27pm

try clearing the cache, installing and re-installing the app. update it, if it needs to. or submit a ticket to the episode team explaining your problem.

Kn_laaa09 · July 6, 2020, 10:28pm

I’ve done everything and nothing is working.

AlexandraD · July 6, 2020, 10:29pm

hhmm then submit a ticket. i cannot do much i’m afraid. i hope your issue gets resolved soon

Kn_laaa09 · July 6, 2020, 10:29pm

Ok, thanks

EPIC_ICE · July 6, 2020, 10:34pm

You have enough memory on your phone?

Kn_laaa09 · July 6, 2020, 10:34pm

Yeah

beautiful_bana · July 6, 2020, 10:37pm

I had the same problem a while ago, and honestly it was so frustrating for me. Once I got the app back to normal, it had deleted my account with all the stories I was writing. I’m not too sure if it’ll happen to you (the whole deleting accounts), but I do think Episode is releasing updates for everyone to trying and fix this mess!