so recently i’ve just gotten back into writing. i used to have an iphone 6 but after it broke i didn’t really use episode for a while. now i’ve upgraded to a new iphone, and when i downloaded the app and tried logging into my creator account (where i can access my stories i’ve made) it keeps showing me an error. here is a screenshot of what it is:
i’ve tried what it told me to do, i’ve tried deleting and redownloading, i removed all its data from my settings but nothing has worked.
i contacted episode support, they asked if it was my google account or profile and i haven’t heard back yet. i’m still waiting because it’s only been a few days and obviously they’re busy, but can anyone help me? i’m pretty impatient. did i have to log out of my previous phone beforehand or something?
anxiously waiting for some responses!!!