Episode App will not load


#1

Hello,

When I try to open the app, it says I need to upgrade. I click the upgrade button, but it stays on the loading screen for hours! Please don’t ask me to fill out a support ticket because I can’t get into the app to find out what my Support ID is. I’ve already reinstalled the app many times.

Here is what happens ,


Then I get stuck on this screen


#2

Try restarting your phone but if that does not work.

if that does not work delete and re add the app!


#3

I’ve already tried both and neither works. Thank you for trying to help, though.


#4

I’d recommend submitting a help ticket to the support team, they’d be happy to help you with this issue. :smiley: