Episode app won't open


#1

After the latest update my app won’t open and it always falls out. Could you please help me? I don’t really know what should I do.


#2

I’m having trouble with this too. I tried everything. I submitted a support ticket though so I’m hoping it helps! I’d recommend submitting one too. :slight_smile:


#3

Thanks for the answer! I will send it but I don’t really know where to find that support ticket. Could you please help me?


#4

Hi @Kaja774! So sorry for any confusion! You can submit a ticket to our support team here. For anyone else also experiencing this issue, please let us know in this thread as well as submitting a support request here. Much appreciated and sorry for any inconvenience. :building_construction:


#5

Hey @Kaja774! I’ll check my app right now!

Have a wonderful day!

~ Rochelle C.


#6

My app is opening just fine! I’m sorry about your error! Good luck :+1:

~ Rochelle


#7

Thanks for the reply! Could you please tell m where I could find my Support ID?


#8

Hope this helps


#9

I can’t open my app so I can’t really tape on those dots :frowning:


#10

It’s fine if you can’t include the SID. Just include as much info as possible :slight_smile:


#11

Thank you. I send it, hopefully it will work soon! :slight_smile:


#12

Closing due to one month of inactivity :slight_smile:


#13