Episode backgrounds are disappearing on my portal?!

My web previewer just show episode background just blank black. I feel something wrong. :((( :pensive: I did submit a ticket to episode.

2 Likes

are you in the right episode? check on your portal to see if the background really disapear

1 Like

That happened to me, I click preview again

1 Like

Yes, I was preview on right episode. So, I did checked on my portal. The background is disappear.

1 Like

Oh, I did tap preview it but background still blank. I don’t know why :confused:

2 Likes

Oh I’m not sure then! Maybe you entered the wrong background? Or there is an error in your scene you need to adress

1 Like

I wish that it is really happening but sorry I was make sure twice times, I address correct background from Episode, not my own background. Thank you for trying help me. I am appreciated😢

1 Like