Hello there-
I have a lot of trouble with Episode in a last couple of days… I sent them a lot of mail and I didn’t receive and answer. I’ve been waiting for Liz since 1st September, I really need help and any of them are not answering me! Do you guys know what’s going on? Does some of you had a similar problem, like waiting for an answer more than one week?
2 Likes
In all honesty I’m ok they answer my emails and it’s not really delayed it’s kinda almost immediately
When was the last time you send a mail? I hadn’t problems before,. but now I’m waiting more than usual
if you keep sending repeat of the same, they will put you back on the list.
Bumping and/or responding to a ticket that you submitted will only increase your wait time. The best thing you can do is wait for a response and stop bumping it. Thanks! 