Episode is not loading


#1

I downloaded Episode yesterday, but when I tried running the app, it never left the loading page. I tried again today and still the same problem. Is the app being removed or something? Someone help.


#2

The app is not being removed, maybe the app isn’t updated to the latest version, or it’s just the fact that Episode takes a while to load on your device.:heart:

But you should also try filing a support ticket.


#3

Yea I checked to see if it was updated and it is. How do I file a support ticket?


#4

Go to this link: https://pocketgems.zendesk.com/hc/en-us/requests/new :blush: