Episode Mobile App Writting story bugs

I’ve had these problems where my characters disappear. I can never find them again. Is anyone else having these problems?

I sent a support ticket to Episode. This is a known issue and the developers are working to fix it. In the mean time you could try sending a ticket with additional details such as when this started or if you ever get the characters back.https://episodesupport.zendesk.com/hc/en-us