What!? I have had to wait weeks but months wow that is a long time to wait for a response that some of the time can end up generic like when they responded on the plus bug I have when reading my story on phone/tablet. It was check the forums for help with coding and this is a known issue. Like the response before was they had no idea this was happening so yeah of course it is a known issue because I told them and I am sure I wasn’t the first. 
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