Episode Not Loading on Wi-FI or Mobile Data

I have an Android and the new update was working for me with the exception of the profiles being accessible. Last night I went to log in and it said Welcome to Episode, like I was a brand new user. It stopped loading at that point and I have not been able to get it to load at all since then, on WI-FI or mobile data. I am just paranoid that all my progress has been lost. Has anyone else been experiencing anything similar?

1 Like

Hey there @Alex21, I’d recommend letting our support team know about your issue via help ticket :smiley:

Thank you, I submitted one, just waiting to hear back. I hope this issue is fixable.

2 Likes

I have the same problem for like 2 weeks if you solve the problem pls let me know how you solve it

I definitely will. I really hope this gets fixed soon, all of my favorite stories are getting updated. I just got a new phone yesterday too and it’s still not working, it’s so frustrating.

1 Like